Privacy Policy

This Privacy Policy describes how Colo Color ("Company", "we", "our", "us") collects, uses, shares, protects, and processes your personal information through our website https://shutterbuzz.in (hereinafter referred to as "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to laws applicable to data protection and privacy.

If you do not agree with these terms, please do not use or access our Platform.

Information Collection

We collect your personal data when you use our Platform, services, or interact with us during the course of our relationship. The information we may collect includes, but is not limited to:

• Personal information provided during sign-up/registration, such as:
  • Name
  • Date of birth
  • Address
  • Telephone/mobile number
  • Email ID
  • Proof of identity or address
• Sensitive personal data collected with your consent, which may include:
  • Bank account information
  • Credit or debit card details
  • Payment instrument information
  • Biometric information (for specific platform features)

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may also:

• Track your behavior and preferences on our Platform
• Collect information related to your transactions
• Compile and analyze information on an aggregated basis

Information Usage

We use your personal data to:

• Provide the services you request
• Assist sellers and business partners in handling and fulfilling orders
• Enhance customer experience
• Resolve disputes and troubleshoot problems
• Inform you about online and offline offers, products, and services
• Customize your experience
• Detect and protect against errors, fraud, and criminal activity
• Enforce our terms and conditions
• Conduct marketing research, analysis, and surveys

You understand that access to certain products/services may be affected if permission is not provided.

Information Sharing

We may share your personal data:

• Internally within our group entities and affiliates
• With sellers, business partners, and third-party service providers
• With logistics partners, payment instrument issuers, and reward programs

Disclosure may be required to:

• Provide access to services and products
• Comply with legal obligations
• Enforce user agreements
• Facilitate marketing and advertising activities
• Prevent, detect, and investigate fraudulent or illegal activities

We may disclose personal data to:

• Government agencies or law enforcement agencies
• Third-party rights owners
• Others, in good faith, to protect rights, property, or personal safety

Security Precautions

To protect your personal data from unauthorized access, disclosure, loss, or misuse, we:

• Adopt reasonable security practices and procedures
• Use a secure server
• Adhere to security guidelines

However, data transmission over the internet is not completely secure. Users accept the inherent risks of data transmission and are responsible for protecting their login and password records.

Data Retention and Deletion

You can delete your account by:

• Visiting your profile and settings on the Platform
• Writing to our contact information provided below

We may:

• Refuse or delay account deletion due to pending grievances, claims, or services
• Retain data to prevent fraud or future abuse
• Continue to retain anonymized data for analytical purposes

Your Rights

You may:

• Access, rectify, and update personal data through Platform functionalities
• Withdraw consent by writing to our Grievance Officer

Consent

By using the Platform, you consent to:

• Collection, use, storage, and processing of information
• Being contacted through various communication channels for specified purposes

Changes to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified as required by applicable laws.

Contact Information

Grievance Officer Contact:

• Company: Colo Color
• Address: Naman Midtown, A/903, behind Kamgar Kala Kendra, Prabhadevi, W, Maharashtra 400013
• Email: webadmin@colo.co.in
• Phone: +917045901751