Return & Refund Policy
Shutter Buzz Return and Refund Policy
At Shutter Buzz, we understand that sometimes you might need to return or exchange a product. This policy lays out our processes for returns and refunds.
General Guidelines for Returns:
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Return Timeframe: All return requests should be raised within 10 days of the order date. Any requests made after this period may not be accepted.
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Product Condition: Returns or exchanges will only be accepted if the product is damaged. We cannot accept returns on products that have been used, modified, or otherwise tampered with.
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Return Shipping: The customer is responsible for arranging return shipping and any associated costs.
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Proof of Purchase: Please keep your bill, invoice, or order ID handy as it will be needed to process your return request.
Replacement:
We prioritize replacement over refunds for all approved return requests. However, in case the ordered item’s replacement is not available, we will provide a refund instead.
Refunds:
If your returned item is approved after inspection and no replacements are available, a refund will be initiated immediately. The mode of refund may depend on the mode of payment initially used during purchase.
Contact Us:
We are always here to help! If you have any questions about our returns and refunds policy, please don’t hesitate to contact us at:
- Email: webadmin@colo.co.in
- Phone: +91-7045901751
Please note that while we aim to accommodate all reasonable return requests, Shutter Buzz reserves the right to refuse returns at its discretion based on the conditions outlined above.