Q:Â What is the main difference between the Sennheiser CX and the CX PLUS?
A: The main difference is that the CX PLUS features Active Noise Cancellation (ANC) and supports the aptX Adaptive codec, while the standard CX model does not.
Q: How long does the battery last on the CX PLUS True Wireless?
A: The earbuds provide up to 8 hours of playback on a single charge. The included charging case provides an additional 16 hours, for a total of up to 24 hours.
Q: Are the Sennheiser CX PLUS earbuds waterproof?
A: They are not waterproof, but they have an IPX4 rating, which means they are splash-resistant and can withstand sweat and light rain, making them suitable for workouts.
Q: Can I use just one earbud at a time?
A: Yes, you can use either the left or the right earbud individually for both music playback and phone calls.
Q: Do these earbuds support voice assistants?
A: Yes, you can activate your phone's voice assistant, such as Google Assistant or Siri, via the customizable touch controls.
Q: How do I customize the sound and controls?
A: You can download the Sennheiser Smart Control app for your iOS or Android device to customize the touch controls, adjust the equalizer, and manage Bass Boost.
Q: What is included in the box?
A: The box includes the CX PLUS True Wireless earbuds, a charging case, a USB-C cable, and four sizes of silicone ear adapters (XS, S, M, L).
Q: Do these headphones come with a warranty in India?
A: Yes, they come with a 2-year official manufacturer warranty in India when purchased from an authorized retailer like Shutter Buzz.
Q: What Bluetooth version do the CX PLUS earbuds use?
A: They use Bluetooth 5.2 for a stable and efficient wireless connection.
Q: How good is the call quality?
A: The earbuds are equipped with dual beamforming microphones that help to reduce background noise and focus on your voice for clear calls.
Q: What is Transparent Hearing?
A: Transparent Hearing is a feature that uses the microphones to let you hear your surroundings without taking out the earbuds. It's useful for staying aware of traffic or announcements.
Q: Do they support fast charging?
A: Yes, a quick 10-minute charge can provide approximately 1 hour of music playback.
Q: Are they comfortable for long listening sessions?
A: Yes, they have a compact, ergonomic design and come with four different sizes of ear adapters to help you find a secure and comfortable fit.
Q: Can I connect them to my laptop?
A: Yes, you can connect the CX PLUS True Wireless to any Bluetooth-enabled device, including laptops, tablets, and smartphones.
Q: Will I get a GST invoice for my purchase?
A: Absolutely. Shutter Buzz provides a proper GST invoice with every purchase, which can be used by businesses for input tax credit.