Refund policy

At ShutterBuzz by Colo Venture, we strive to provide a smooth shopping experience for all customers. This policy explains the conditions for returns, refunds, replacements, and exchanges for purchases made through https://shutterbuzz.in.

Returns

We accept returns for both defective and non-defective products within 7 days from the date of delivery.

Eligible return reasons include:

  • Damaged or defective product
  • Wrong item received
  • Missing accessories or items
  • Change of mind after delivery
  • Product no longer required
  • Incorrect order placed by customer

Return Conditions

To qualify for a return:

  • The product must be unused and in original condition
  • The product must be returned with original packaging, invoice, manuals, warranty cards, tags, and accessories
  • The product must be returned in resalable condition

Exchanges

We accept exchanges subject to product availability.

If a replacement product is unavailable, a refund or store credit may be offered.

Return Window

Return requests must be initiated within 7 days from the date of delivery.

Return Methods

Products can be returned by courier or mail through the return instructions provided by our support team.

Return Shipping Costs

  • For defective, damaged, incorrect, or incomplete products, return shipping costs will be covered by ShutterBuzz.
  • For non-defective returns, including change-of-mind returns, return shipping costs are the responsibility of the customer.

Restocking Fees

We do not charge standard restocking fees.

Refund Processing Time

Approved refunds are processed within 7 to 15 business days after inspection and approval.

Refund timelines may vary depending on banks, payment gateways, UPI providers, and card issuers.

Non-Returnable Products

The following products may not be eligible for return unless received damaged, defective, or incorrect:

  • Software and digital activation products
  • Customized or special-order products
  • Consumable products once opened
  • Products marked as non-returnable on the product page

Order Cancellation

Orders may be cancelled before dispatch.

Once shipped, orders cannot be cancelled directly and will be treated under this return policy after delivery.

Business Information

Business Name: Colo Venture
Brand Name: ShutterBuzz
Business Type: Proprietorship
Proprietor: Pinkal [Surname]

Website: https://shutterbuzz.in
Email: support@shutterbuzz.in
Phone: +91 70459 01751
Location: Mumbai, Maharashtra, India